Providing A Safe Online Learning Experience


Big Strides takes online safety and privacy of our young learner community seriously.  Here are some of the protocols and measures that are in place. 



Giving learners a safe space to learn and grow

Big Strides Learning brings together a community of diverse learners, parents, grandparents and teachers, who safely connect over the love of learning new skills. In this safe space, our users are confident that their physical and emotional well being, as well as their privacy and security, will not be compromised.


Community Standards

Big Strides’ mandatory Code of Conduct creates a safe and trusted space for our diverse community of teachers, parents, and learners.


Small Interactive Classes

Big Strides’ intimate and interactive classes naturally provide a more nurturing experience. Teachers customize their class sizes for a personalized learning experience. Students are able to form relationships with their peers to get peer feedback and support. 


Class Content

Big Strides' class content policies ensure that classes are not only objective, secular, and age-appropriate, but guard against discrimination, hate speech, or violence.


Verified Learners

We do verify our learners on camera at the beginning of our sessions. While we encourage learners to enable video throughout the class because we believe that it makes for a more social (and safer) experience, we do accommodate camera shy learners when possible.


Our public reviews on Google or our Social Media accounts (from parents like you!) are best way of knowing we are doing a good job. Please give us feedback and let us know how we are doing. We also love to hear from you if any suggestions. 

Happy Learner Policy

Our Happiness Policy underscores our commitment that you will have a positive learning experience; when you don’t, we’ll make it right.

How do we provide the best online experience? 

We manually screen our instructors and classes and this involves several steps:
  1. Teachers: we screen every teacher for their background, teaching experience, subject matter expertise, and motivation. We also assess their teaching style and techniques. 
  2. Curriculum/Program: every class description is reviewed by our team before it is published and delivered.  We check for the quality and completeness of the class description, adherence to our Class Content Policy and the relevance of the teacher’s background and experience.
  3. Background check: we do not conduct a conduct a criminal background check on our teachers however all of our teachers have a proven track records as an instructor teaching or presenting kids. In any case, as stated in our Terms of Use, we ask our parents or guardians to be present and supervise their young kids. 
Online and Secure Platform
Big Strides classes are powered by a video conferencing platform called Zoom. All Zoom meetings on Big Strides are password protected to ensure only teachers and students can access them. Additionally, our meetings are customized to give control to teachers (not students) over who enters the classroom, as well as basic functions like screen sharing and audio/video, which allows teachers to take swift action in the event of a problem arising in class.
For your privacy, we do not record our classes. 
Our privacy policy outlines what information we collect from you, how we use that information, and what choices you have regarding how and whether we can use your information.
General Online Safety Protocols
  • You, as the parent or guardian, or a responsible adult whom you designate, should monitor your learner’s participation in Big Strides classes. Learners interact with the teacher and other learners over group video chat or by posting and commenting in the virtual classroom.
  • We’ve compiled useful resources and recommendations on online privacy and safety in our help center.